Wednesday, October 24, 2012

What Makes You So Special?

WHAT MAKES YOU SO SPECIAL?
When you started your business or took the helm of a company that's 
been around for awhile, you did so with a sense of what it is that makes 
your company special. When you know your business's unique qualities, 
as a product or service and are able to communicate it to your customers
 -- that, in its simplest form, is Branding.
When you have a clear concept of your brand, every action your 
business takes becomes an opportunity to strengthen and build that 
brand in the minds of your audience. Remember, your brand is who
 you are and how your audience knows you. It serves as a portal to 
everything you do - a concept that represents your entire business: 
value proposition, quality, pricing, people, relationships, reputation, 
service, innovation, corporate stewardship, etc. Discover and nurture 
your brand identity in the marketplace, by crafting a selling premise 
that communicates these positive elements -- whatever it is that represents 
the heart and soul of your company. Does your brand suggest the promise 
of your product or service that will make the buyer more successful, 
better looking or happier? These values need to be delivered with 
continuity through all media networks. This may include, but not 
limited to, your logo, positioning statement or tagline, your 
collateral and ads. Perceived quality is the only brand association to 
drive financial performance. Think about the brands that you buy and why. 
If You're a Start-Up...
Developing a successful brand, for a start-up business, in some ways 
may be easier and in others more difficult. It's easier because there 
are no historic negatives to overcome. On the other hand, without 
customers, there is no way to accomplish actionable research as to what 
customers think of you and your product or why they purchase from you. 
With a brand-new business, the sky's the limit as to what you can say about 
your business and what it offers. Backing it up is the challenge. However,
without a track record, how do you deliver believability to your promises? 
       
A new business should first concentrate on the competition within its 
chosen industry. What makes you different and better? Vigorous competition 
results in price pressure and difficulty in gaining and holding on to a position. 
Discover which benefits you can communicate to separate your business from 
that competition and result in sales. 

Limited financial resources, for marketing, may be a detriment when competing 
with established, well funded firms. This is where branding is even more critical. 
If you remain true to who you are as a business, develop the right messaging 
when communicating to your audience and remain consistent, you can 
overcome and beat out the competition.
If You're an Existing Business? 
The challenges for an existing business are just the opposite than those 
of a start-up. As a company that's been around for awhile, there may be 
some history that needs to be built upon or overcome. There is the 
benefit of having a customer base that can be surveyed for actionable 
information. Surveying the customer base should be an on-going and 
regular process. Are they happy with your product or service? Why do they 
continue to buy from you? If possible, even query those customers you've lost. Established businesses also have an advantage in knowing and understanding 
their competition. Of course, updating and readdressing the brand may be necessary.
 You don't look, dress or even think the way you did a number of years ago. 
We don't use the same phone, computer or get our information in the same 
way we did beforeThe proliferation of new media demands change. 
Communicating the benefits of the things we sell and who we are, if working, 
shouldn't be changed. How we communicate those benefits must change 
with the times.
     
Use the Lippi & Co. QR Code
      
In a Nut Shell...
Let's look at the ways to cohesively structure your brand identity making it easier to gain recognition.
Visual Imagery - The Nike Swoosh
Projecting what your organization stands for - Fundamental values
Programs can create a recognizable brand (i.e., Ronald McDonald House)
Value Proposition - Functional Benefit, Emotional Benefit which 
creates a relationship with the customer and drives purchasing 
decision and reassures that they have selected a quality company.
              
Lippi & Co. is now offering a 
FREE BRAND AUDIT! 

If you are a viable, licensed business and want to take advantage of this offer contact me.

Larry Lippi
704.995.9966